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Effective date: [01 January  2026]

Seventy Percent (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you use our website and mobile app (the “Services”).

1) Data we collect

We may collect the following categories of personal data (depending on what you use in the app/website):

A. Account & contact information

  • Name, phone number, email address
  • Delivery address and area

B. Subscription & order information

  • Plan details, delivery preferences, order history
  • Notes you provide (e.g., meal preferences, allergies, dislikes)

C. Payment information

  • We do not store full card details. Payments are processed by trusted payment providers, who handle your payment data according to their own privacy policies. We may receive transaction identifiers and payment status (e.g., paid/failed).

D. Support communications

  • Messages you send to customer support, including attachments if provided

E. Device & usage data

  • App version, device type, operating system, identifiers (where applicable), log data, and usage analytics to improve stability and performance

2) How we use your data

We use personal data to:

  • Create and manage your account
  • Process subscriptions, prepare and deliver orders
  • Contact you about deliveries, changes, and service updates
  • Provide customer support and handle requests
  • Improve the Services, detect errors, and prevent fraud
  • Comply with legal obligations

3) How we share your data

We may share limited data with:

  • Delivery and operations teams to fulfill deliveries (name, phone, address, delivery notes)
  • Payment providers to process payments (required transaction data)
  • Service providers (hosting, analytics, notifications) that help us operate the Services under confidentiality and security obligations
  • Legal authorities if required by law or to protect rights and safety

We do not sell your personal data.

4) Data retention

We keep personal data only as long as needed to:

  • Provide the Services and fulfill subscriptions
  • Maintain records required by law (e.g., financial/accounting)
  • Resolve disputes and enforce agreements
    When data is no longer needed, we delete or anonymize it.

5) Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure, but we work to protect your data from unauthorized access and misuse.

6) Your choices and rights

Depending on applicable law, you may have the right to:

  • Access, correct, or update your information
  • Request deletion of your account and data (subject to legal retention requirements)
  • Withdraw consent where processing is based on consent
    To make a request, contact us using the details below.

7) Children’s privacy

Our Services are not intended for children without the involvement and consent of a parent/guardian where required by law. If you believe a child provided data without appropriate consent, contact us to review and delete it where applicable.

8) Cookies (website)

We may use cookies and similar technologies to operate the website and improve user experience. You can manage cookies through your browser settings.

9) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date”.

10) Contact us

Seventy Percent

Phone: +974-51118644

Email: [email protected]